Returns & Exchanges

At Save Big on Dual Handle Basin Faucets, we want you to be completely satisfied with your purchase. If your new faucet doesn't perfectly match your bathroom decor, we offer a 30-day hassle-free return policy on all unused hardware.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Securely

  Place the dual handle basin faucet back in its original packaging, ensuring all valves, handles, and mounting hardware are included to avoid restocking fees.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt for your records.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned faucet for quality assurance, we will issue a full refund to your original payment method within 5-7 business days.